As used in this Policy:-
“customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
“personal data” means data, whether true or not, about a customer who can be identified:
(a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name and identification information such as your NRIC number, contact information such as your address, email address or telephone number, nationality, gender, date of birth, marital status, photographs and other audio-visual information, employment information and financial information such as credit card numbers, debit card numbers or bank account information.
Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).
WHAT IS THE PURPOSE FOR COLLECTING THESE INFORMATION? HOW WILL THEY BE USED?
We may use the personal data you provided for one or more of the following purposes:
If you have provided your telephone number(s) and have consent to receiving marketing, then from time to time, we may contact you using such telephone number(s) (including via voice calls, text messages, fax messages or other means) with information about our products and services (including discounts and special promotions).
In addition, we may disclose and transfer personal data our subsidiaries, associated companies, business associates, services providers and other persons who we consider appropriate, in connection with the services and products provided to or requested by you.
We may disclose this information to facilitate communication of news and information about such services and products and otherwise for the purposes mentioned above. The entities with whom we may share your personal data with include but are not limited to:
The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way.
MARKETING OPT-IN AND OPT-OUT PROCEDURES
We offer you the chance to receive promotional updates which, depending on your preferences, we will discuss with you by phone or live chat or send to you via email, SMS, Whatsapp and/or direct mail. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.
If you no longer wish to receive any marketing communications from the Company, you can opt-out from receiving these communications by:
If you want to update or correct the Personal Information such as your name, e-mail address, security questions, and other preferences, you can do so by speaking with any of our Company’s customer care personnel.
WITHDRAWING YOUR CONSENT
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
This Policy applies in conjunction with any other notices, contractual agreements, registration forms and consent forms in relation to the collection, use and disclosure of your personal data by us, including without limitation forms (physical or on-line) filled in by or on your behalf as authorised by you.